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iPhone case maker Zagg hit with big customer credit card number theft

Zagg's customer information has been compromised via a third-party hack.

Last updated

Consumer electronics and iPhone accessory maker Zagg is letting customers know that credit card transactions may have been compromised due to a hack of a third-party payment processor.

Zagg, based in Utah, makes products such as keyboards, phone cases, screen protectors, power banks, and other accessories. It uses BigCommerce to process credit card transactions on its website, which also provides an app called FreshClicks for creating commerce-friendly websites.

It was discovered that an attacker was able to breach the FreshClicks app, injecting malicious code that stole customers' card details, reports BeepingComputer.

Letters sent to Zagg customers explained that an "unknown actor" had injected malicious code into the FreshClick app, designed to scrape credit card data entered as part of the Zagg checkout process. This took place between October 26 and November 7.

The breach was reported to regulators and federal authorities. While the number of affected customers is unreported, the attackers managed to steal names, addresses, and payment card data of customers.

Affected customers were told via the letter to monitor their financial account activity, including adding fraud alerts and a credit freeze. Customers of Zagg who might have had their card details compromised will have their card activity monitored for 12 months via Experian at no charge. .

In a statement, Big Commerce insisted its own systems were not breached or compromised. However, once the problem was discovered, BigCommerce disabled and uninstalled FreshClicks from its clients' stores, which removed compromised APIs and malicious code.



3 Comments

sflocal 17 Years · 6147 comments

I am so fed up with these credit card breaches. It's like they expect us to accept that these breaches are the new norm and to just be reactive instead of proactive. I always hesitate to use my credit card online always think twice about having my credit card information stored on a website.

If the option is to allow ApplePay, I always use that.

3 Likes · 0 Dislikes
jimh2 9 Years · 678 comments

sflocal said:
I am so fed up with these credit card breaches. It's like they expect us to accept that these breaches are the new norm and to just be reactive instead of proactive. I always hesitate to use my credit card online always think twice about having my credit card information stored on a website.
If the option is to allow ApplePay, I always use that.

I received a replacement card (new numbers) and it was compromised at the Home Depot near my parents house. I live 5+ hours away and I had only activated the card and sat it on my desk. Somehow the card was cloned and used in person for a $7k purchase in self-checkout. Chase waived it immediately, but we are all indirectly paying for this nonsense. Seems like a PIN would cut down on this. ApplePay is a better solution and I normally use it. The exception is the Amazon Prime Visa which is a must have if you shop on Amazon. The 5% discount (or greater if you can wait a few days to get your order) is the only reason you need to have it. 


*If you refuse to shop Amazon for whatever reason there is no need to tell us as no one cares why. 

1 Like · 0 Dislikes
softshellcrab 11 Years · 18 comments

$7k? How does anyone buy that much at a self checkout out ?